Specializing in Re-roof and Repair of Residential Manufactured and Small Commercial Roofs also Roof Certification

Baccus Roofing Reviews

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K S

Baccus handled my job when other companies told me no because my roof was in disrepair and out of code and they didn\'t think it was worth it. Baccus may not have a fully staffed sales and scheduling department, but if you want that go ahead and pay way more to peterson dean. They got the job done at a reasonable price and my roof looks amazing for the first time since I bought the house.

Bill

I used Baccus a couple of years ago and was very happy. So when my mother-in-law died and we sold her house, (the inspection report found defects in the tile roof), we called Baccus again. They could have sold us a bill of goods, but they only fixed what was necessary and did it at a very reasonable cost. When the inspector came back to re-inspect he gave the work two thumbs up.I see the negative reviews about gate codes and scheduling.....all I can say is if you want good work at a good price, they are worth the wait. (I didn\'t have any problems with delays or gate codes.)

Kimberly Heegel

I had loose roof tiles that needed to be fixed. I tried reaching out to a few companies but one was too booked to even come to take an estimate and another never returned my calls/emails. I was so happy with the quick response from Baccus roofing. I was able have someone come out for estimate the next day. Once the estimate was complete, I was told they were booked through April/May but would be able to come out in between jobs since mine wouldnt take long. Less than a week later, they were able to fit me in same day. The team who came out was very nice and they completed the work in about an hour. I would definitely recommend them.

John Schultz

Needed a roof leak fixed quickly for a new home I purchased on short sale. The team came out and explained to me that it was pigeon poop that had built up at the top of my rotunda due to them nesting there and water was unable to flow off the roof. (it puddled) They cleaned the entire area up (5-6 bags of pigeon poop), patched the holes and recommended I call pest control. That pest company came out and put up caging and spiking but did a poor job at it. As such, the first big rain came and the same area of the roof leaked again. I called Baccus back up and they sent two teams of roofers out within days to clean up another insane amount of pigeon poop, completely tear back the roof, apply peel and seal waterproofing and repatch a much wider area than they had previously. All at no additional cost to me. I appreciate that they stood by their warranty despite the issue not being entirely their fault. I felt they treated me fairly and decided to take the pest control matters into my own hands shortly after their work was complete. Happy to say I no longer have leaks!

Sarah Naeher Beckwith

A no call, no show for an estimate. This was disappointing because I was actually interested in meeting this guy, who seemed knowledgeable and to the point in our initial phone conversation. Our estimate was set for 8:30am today. I called at 9:30am and was told the estimate was scheduled for between 10am and noon. I called again at 12:30pm and was told he called but no one answered so he went on to his next appointment. My phone was with me all day, no missed calls. They probably wrote my number down wrong, so I provided it again. I expressed frustration and was told they would give my number to their guy in the field and we could expect him sometime after 3pm when he finishes his list. The day has ended and still nothing. I\'m censoring my frustration. The guy who took my calls throughout the day seemed to be nice and professional though!

Jacob Studer

Best roofer in Las Vegas/Henderson area in my opinion. The owner, John, is an honest and fair roofer. I hire roofers to fix roofs for solar jobs all over Henderson and Vegas. Used to hire lots of different guys; I have probably interacted with nearly every roofing company in Vegas at some point. I only go to John and Baccus Roofing nowadays. Their prices are always low, usually significantly lower than others, and John communicates well. I have not had the unfortunate problem of the previous reviewer.

Randall B.

I got very lucky to find them on my first search after interviewing six different roofers they not only did a great job they were honest and on time and did what they said . I would recommend to anyone who needs a roofer . Don\'t bother searching they are the best .

Mark T.

These guys are fantastic!! Made a schedule and they stuck to it in over 100 degree heat. I can\'t say enough good things about Cody and his crew! Patio re-roofed complete!

Alma E.

A little over a month ago, my husband hired this company to make a repair on our roof, where two AC units sit. Mind you, a crane was needed to remove both units, to complete the repair. Baccus removed the units and also placed them back on the roof, after the repair was completed. A week and a half later, our upstairs AC unit shut off. My husband checked the breaker and it had tripped. He simply flipped the breaker back on and AC started working again. Then it happened again on July 10, 2019, around 5pm. Husband flipped the breaker and only warm air was coming out. My husband made a call to Baccus, the next day, to have them send someone out to take a look at the AC units. He was told by Donesa, the office manager, that she would contact the person who did the job to let them know. I talk to my husband at 2pm that day and he had not heard back from the company. I told him to call back and find out when someone would be out. He made another call and again, spoke to Donesa, while on speaker phone, I over heard her say, \"sir, we are busy until September and I will try to get someone out next week!\" She also stated that the repair was over a month ago and now you\'re having issues, and that she doesn\'t see where they removed the AC units. Husband states, its on the paper work that I am looking at. I took over the phone call and she immediately assumes I am yelling at her. And told me to go ahead and sue the company if I wanted. I told her I wanted to speak to the owner and she tells me that she\'s \"half owner\". I said, for a company who is customer service driven, you have ZERO compassion for people, but especially to your customers who have paid you over $4000. And when I say ZERO COMPASSION, its absolutely ZERO. She told me that she would have someone out the next day. Well not an hour later, the owner Tom calls and mentions he is retired and lives most of the time in the Philippines. And that\'s when he mentions, that the lady in the office is the office manager. Tom stated the he would have someone out as soon as possible and take a look at the roof, but also stated that the person that hooked up our AC was not a certified AC tech. Baccus sent a person over and stated that they are not responsible for the AC not working. We have had two other AC certified companies come and take a look and both say the AC was installed incorrectly. So we just got fed up with the back & forth BS and decided to replace both AC units. I want to sue this company, like Donesa advised, but my husband told me to let it go. So I am. Beware of the \"half owner-office manager\", Donesa! She is as rude as they come. And she should be ashamed of herself!!!! Sad to say that I would never recommend this company because of her. Tom the owner, somewhat compassionate. We should\'ve done more research on this before hiring. The workers also left trash (wires, cables) on top of our roof. Forgot to mention that, as well. I guess they figured, its the roof and can\'t be seen. Beware when hiring this company and do your research especially if the job entails anything other than roofing.

David U.

After receiving damage from a micro-burst on Valentines evening, I called 3 roofers to get estimates on blown skylights and missing tiles. One no-showed, one showed to do an estimate but never gave me a proposal, and after talking to Donisa at Baccus, she sent Kevin the next morning who quickly surveyed the situation and said I would receive a proposal the next morning and I did. Two days later after ordering the skylights, Ken & his crew came to my house and repaired the roof & skylights. So simple, so quick, so reasonable, so honest & so professional. Many thanks to Donisa, Keven, Ken & the whole crew at Baccus Roofing. They are outstanding!

Alvaro C.

I am happy with the work they did and the cost was reasonable. The only issue was when I called a few weeks later to confirm our scheduled appointment they told me it had to be rescheduled because I did not respond to an email they sent me requesting I confirm the appointment. I was not in a hurry but they could also have called or texted me to confirm.

Baccus Roofing

112 E Maple St, Henderson NV, 89015

Call now: 702-566-9993

https://baccusroofing.com/

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